Privacy Policy

Last updated: 8 November 2026

This policy explains what information ICTMart collects, how we use it, and the choices you have. It applies to everyone who uses the ICTMart marketplace.

Information We Collect

•Account information you provide when you register or sign in, including your name, email address, and (if you sign in with Google or Facebook) the basic profile details those providers share with us.
•Quotation requests: your company name, contact name, job title, email, phone, city and country, the items you ask about, and any notes you add.
•Content you submit through the platform, such as catalogue listings and contact-form messages.
•Anonymous usage statistics — pages and items viewed, searches, and clicks to suppliers’ websites. These are collected without cookies and are not linked to your account or identity; a random identifier kept only for your browser tab’s session groups one visit together. If your browser sends “Do Not Track”, we don’t collect them.
•Security records: sign-ins, failed sign-in attempts, password and two-factor changes, and changes made by administrators and companies, with the IP address and browser type involved.

How We Use Information

•To operate your account, authenticate you, and let you use marketplace features such as requesting quotes and, for companies, managing their listings and leads.
•To send your quotation request to the suppliers you choose, and to confirm it with you by email.
•To review catalogue submissions before they go live.
•To understand which products and services people look for, so we can improve the catalogue — using the anonymous statistics described above.
•To protect accounts and the platform: detecting repeated failed sign-ins, investigating misuse, and keeping an audit trail of changes.

Sharing of Information

•We do not sell your personal information.
•When you request a quotation, the details in your request are sent to the suppliers you select for each item, so they can reply to you directly. Each supplier only receives the items you chose them for.
•Public listings you choose to create (products, software, services, resources) are visible to other visitors by design.
•We use service providers to run the platform — for example, image hosting for uploaded photos, email delivery, error monitoring, live chat, and Google/Facebook for social sign-in — only as needed to provide the service.

Cookies & Sessions

•We use a secure, httpOnly session cookie to keep you signed in, and a short-lived cookie during two-factor sign-in. These are required for authentication and are never used for advertising or tracking.
•Our usage statistics don’t use cookies. The live-chat widget, when shown, is provided by a third party that may set its own cookies.

Retention

•Anonymous usage statistics are deleted automatically after about 13 months, and security and audit records after two years.
•Account information is kept while your account is active. Quotation requests are kept so suppliers and our team can follow up on them.

Data Security

•We protect your information with password hashing, optional two-factor sign-in (required for administrators), automatic account lockout after repeated failed sign-ins, and access controls that limit each administrator to the sections they need. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your Choices

•You can update your profile, change your password, turn on two-factor sign-in and sign out of all devices from your profile page.
•You can ask to access or correct your information, request account deletion, or raise a privacy concern through the Contact page. We will respond within a reasonable time.

Where We Operate

•ICTMart currently serves customers and suppliers in Australia, and handles personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

Changes to This Policy

•We may update this policy from time to time as the platform evolves. The date at the top shows when it last changed. Continued use of ICTMart after changes are posted means you accept the updated policy.

Contact Us

Questions about this policy or your data? Reach us at support@ictmart.com or via our Contact page.

Information We Collect

•Account information you provide when you register or sign in, including your name, email address, and (if you sign in with Google or Facebook) the basic profile details those providers share with us.

•Quotation requests: your company name, contact name, job title, email, phone, city and country, the items you ask about, and any notes you add.

•Content you submit through the platform, such as catalogue listings and contact-form messages.

•Anonymous usage statistics — pages and items viewed, searches, and clicks to suppliers’ websites. These are collected without cookies and are not linked to your account or identity; a random identifier kept only for your browser tab’s session groups one visit together. If your browser sends “Do Not Track”, we don’t collect them.

•Security records: sign-ins, failed sign-in attempts, password and two-factor changes, and changes made by administrators and companies, with the IP address and browser type involved.

How We Use Information

•To operate your account, authenticate you, and let you use marketplace features such as requesting quotes and, for companies, managing their listings and leads.

•To send your quotation request to the suppliers you choose, and to confirm it with you by email.

•To review catalogue submissions before they go live.

•To understand which products and services people look for, so we can improve the catalogue — using the anonymous statistics described above.

•To protect accounts and the platform: detecting repeated failed sign-ins, investigating misuse, and keeping an audit trail of changes.

Sharing of Information

•We do not sell your personal information.

•When you request a quotation, the details in your request are sent to the suppliers you select for each item, so they can reply to you directly. Each supplier only receives the items you chose them for.

•Public listings you choose to create (products, software, services, resources) are visible to other visitors by design.

•We use service providers to run the platform — for example, image hosting for uploaded photos, email delivery, error monitoring, live chat, and Google/Facebook for social sign-in — only as needed to provide the service.

Cookies & Sessions

•We use a secure, httpOnly session cookie to keep you signed in, and a short-lived cookie during two-factor sign-in. These are required for authentication and are never used for advertising or tracking.

•Our usage statistics don’t use cookies. The live-chat widget, when shown, is provided by a third party that may set its own cookies.

Data Security

•We protect your information with password hashing, optional two-factor sign-in (required for administrators), automatic account lockout after repeated failed sign-ins, and access controls that limit each administrator to the sections they need. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your Choices

•You can update your profile, change your password, turn on two-factor sign-in and sign out of all devices from your profile page.

•You can ask to access or correct your information, request account deletion, or raise a privacy concern through the Contact page. We will respond within a reasonable time.